RESPONSIBLE GAMING

How to play responsibly at jdbyk

Gambling is entertainment, nothing more. At jdbyk, we provide the tools and guidance players need to play safely and enjoyably within their own budget.

Our commitment

Putting players' wellbeing first

jdbyk is a platform built for Myanmar players, and we see every player as a responsibility. Gambling is a form of leisure — not a way to make money. There is always a risk of financial loss in any game, so players should only bet what they can afford to lose.

This policy explains the self-control tools we provide, signs of problem gambling, how to get help, and our 21+ policy. If gambling is starting to feel like a problem, you can reach us immediately at any time via 24/7 Live Chat.

Staying in control while playing at jdbyk makes a real difference to the lives of many players and the people they care about. We encourage you to read through the information here carefully.

TOOLS & FEATURES

Tools you can use to stay in control

Deposit Limit

You can set your own maximum deposit amount on a daily, weekly, or monthly basis. This is designed to help you plan your budget in advance and stay free from financial stress.

Session Time-Out

With Time-Out, you can temporarily pause gambling for 24 hours, 7 days, or 1 month. We believe that when gambling stops being fun, it is time to take a break.

Self-Exclusion

For players who want to stop gambling entirely for an extended period, Self-Exclusion can be requested through Support and your account will be blocked immediately.

24/7 Support

You can reach us anytime via Live Chat and email in Myanmar language. You are also welcome to talk to us if you have concerns about a gambling problem.

Betting History

You can check your loss and win records from your account at any time. Understanding your own gambling patterns helps build safer habits.

Data Security

Players' personal and financial information is protected with SSL encryption. We prioritise keeping your gaming environment safe and secure.

21+

Access is permitted for those aged 21 and above only

jdbyk is a platform for adults aged 21 and above only. If anyone under 21 attempts to access it, we will take appropriate action immediately.

Age Verification Policy

By creating an account, players confirm they are 21 or older. We may request age verification at any time, and if the check cannot be completed, further play will be restricted.

Parents and guardians — we strongly recommend installing parental control software on computers and mobile phones to prevent children from accessing the platform.

WARNING SIGNS

Problem Gambling Signs

If you notice any of the following signs in yourself, your gambling may be becoming a problem.

  • You frequently think about ways to get money to gamble, and feel like you cannot stop yourself from gambling.
  • You keep gambling more to try to win back what you lost, and cannot control the urge to "chase your losses".
  • You frequently borrow money from family, friends, or lenders to fund your gambling.
  • You are aware that gambling is causing you to neglect your work, education, or family responsibilities.
  • You try to stop gambling but keep going back; you feel like you cannot control when you stop.
  • You hide your gambling from family or loved ones and feel ashamed about it.
  • You only feel happy while gambling, and have lost interest in other activities or feel low outside of it.

If you feel that 3 or more of the above signs apply to you, we strongly encourage you to contact jdbyk Support right away. You do not have to face this alone.

SELF-CHECK

How to Check Your Own Safe Gambling

1

Set a Budget in Advance

Before you play, decide how much you are willing to lose and stop when that amount is gone. Stick to that decision firmly.

2

Set a Time Limit

Decide in advance how long you will play and do not go over that limit. You can use your phone timer to help.

3

Do Not Chase Lost Money

Losses can happen when you gamble — continuing to play with the belief that you will "win it back" only makes things worse.

4

Do Not Treat Gambling as Income

Gambling is entertainment, not a source of income. Avoid gambling to cope with social or financial stress.

5

Take Note If You Feel Regret After Playing

If regret after playing happens regularly rather than occasionally, that is a warning sign and it is time to reach out to Support.

6

There Is No Shame in Asking for Help

Know that there is someone you can talk to about gambling — jdbyk Support is ready to help without judgment.

Do Not Wait to Get Help

If you feel gambling is becoming a problem, you are welcome to contact jdbyk Support. We will promptly arrange a temporary account suspension or Self-Exclusion for you.

FAQ

Responsible Gambling FAQ

Log in to your jdbyk account and request a deposit limit or session time limit through Support Live Chat. We are available 24/7 and will action your request immediately.

Our Support Team will apply the Self-Exclusion period you request straight away, and access to gambling will be blocked until that period ends. Once it ends, you can request to have your account reopened through Support.

jdbyk is not a debt counselling service. However, we can immediately block your account or apply Self-Exclusion to help you stop gambling, and we strongly encourage you to contact a professional specialist for further support.

No. jdbyk is only open to players aged 21 and above. Anyone who has applied Self-Exclusion or whose account has been blocked may not play until that period has ended.

Time-Out is a temporary break from gambling lasting from 24 hours up to one month. Once the period ends, you can return to playing as normal. Self-Exclusion is designed for a full, longer-term stop to gambling, and to reopen your account you must contact Support directly.

Contact jdbyk Support via Live Chat and request that the relevant account be blocked or have Self-Exclusion applied. We also encourage you to reach out to a professional specialist who focuses on problem gambling.